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Implementation of a New IT System in a Property Services Business

Warren Partners


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Key Objective

The primary objective was to implement a new IT system in a property services business that had previously failed due diligence during a potential acquisition. This was part of the Interim Finance Director’s initial three-month interim project.

Challenges

Failed Due Diligence: The business had failed due diligence during a potential acquisition, indicating underlying issues that needed to be addressed.

COVID-19 Pandemic: The project was extended to 13 months to navigate the business through the challenges posed by the COVID-19 pandemic after the permanent appointment was delayed.

Process

We engaged with Warren Partner’s Interim finance director pool and targeted suitably qualified individuals who had operated across the construction, building and facilities management sectors.

Four interims were presented to the client within two weeks, who matched the essential skills and could demonstrate an understanding of the business’s operational and strategic issues.

Outcome

Interim Candidate selected who ended up on an extended project for just over 12 months.   They successfully led the digital transformation of the business, including the implementation of electronic timesheets, digital planning, and information management software. They also provided strong financial leadership that helped to maintain profitability despite reducing margins. Effective working capital management ensured the client’s debtors’ days were kept below the key performance metrics.

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